Coachlink- Faq's

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About Coaching

About the CoachLink advantage

About managing your relationship with a CoachLink coach

About Assessments

About the CoachLink website

About Coaching

1. What is coaching?

Coaching integrates principles from the fields of education, psychology, business, and personal transformation. Your coach serves as your personal consultant, partner, sounding board, and confidante, championing you to improve your effectiveness and achieve your goals. Your coach partners with you to improve your focus, to hold yourself accountable, and celebrate your successes

Personal coaching can benefit just about anyone who has a desire to accomplish new and different things in life. Young and old alike find that coaching has made significant changes the way they approach problems, challenges and opportunities as well as a tool to reach their goals and fulfill their dreams.

Your success matters to CoachLink. Submit a Coach Request today!

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2. What is the coaching process?

First, you and your coach determine what goals you want to accomplish.
Together, you develop a plan for how to realize these goals.
On a regular basis, you talk with your coach about the steps you have taken/will soon be taking to implement your plan. If you become frustrated along the way, your coach is there to motivate you. If your plan needs revising, your coach helps you think through what changes to make. If you set objectives but then don't fulfill them, your coach is there to keep you accountable and/or redirect you onto a new course to follow.
When your goals are met, your coach is there to celebrate you successes.

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3. How is coaching different from other support I might get?

Coaching will help you develop and implement life plans and skills and provide the motivation and support you need on your way to achieving your goals. Coaching is not therapy. Those looking to reflect on the past or deal with a current personal crisis should seek the help of a trained therapist. Unlike well meaning friends and significant others, coaches will always tell you the truth and work solely on YOUR goals and accomplishments.

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4.How do I know if I could benefit from a coach?

You can benefit from a coach, if:

You have the desire to do more and be more
You know what you want but need help getting there
You are looking for effective ways to make your dreams reality
You need motivation and accountability to truly accomplish your goals

Visit our case scenario section to see how others are putting coaching to work.

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5. With which aspects of my life will coaching help?

Personal coaches work with you in both your personal and professional life. Often the lines between the two are intertwined and issues in one affect the other. Coaches are professionally trained to work with all you in all aspects of your life.

For information about the different types of personal coaching offered by CoachLink, click below:

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6. Does coaching really work?

Yes! Coaching has been a successful tool for millions of people for many years and it's growing in popularity. Coaching helps you meet your goals, by:

Giving you a clear plan for meeting your goals and getting results
Helping you develop new skills that will last a lifetime
Keeping you focus on what you want to accomplish
Providing motivation to keep moving forward

From young people looking to establish their life plans to seasoned professionals looking to find more meaning in life, coaching is proven to provide the direction and focus they need.

See our testimonials section to learn what others think about the effectiveness of coaching?

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7. Is coaching a lifelong tool?

The skills you learn from coaching will last you a lifetime. The time you actually work with your coach is up to you and the extent of the goals you want to meet. Typically coaches request a minimum three-month commitment from you. Your coach will work with you in helping you set and meet your goals but also will teach you how to apply for yourself your newly found skills.

Click here to read case studies and testimonials that demonstrate just how dramatically coaching can change your life.

About the CoachLink advantage

1. How is CoachLink different from other referral sources?

CoachLink is committed to increasing the standards, visibility, and credibility of the coaching industry and educating consumers as to the benefits and rewards of coaching.

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The CoachLink Certification Process

Unlike other referral services, CoachLink coaches must meet specific education and work history criteria. Only coaches with the highest qualifications and credentials are invited to join the CoachLink network.

Each of our coaches meets the following minimum criteria:

Ten years or more corporate experience at a corporate senior management level or equivalent experience as a successful entrepreneur or professional practitioner
Graduation from a certified coaching training program or equivalent coaching experience
Minimum of two years of professional coaching experience
Minimum of one year as a coachee
Verified academic and professional credentials
A clean criminal record
Minimum of three client references and one peer coach reference

CoachLink utilizes a third-party credential verification company and our own staff to screen each candidate and to ensure they meet our qualification criteria. We personally interview each candidate coach to evaluate their communications and interpersonal skills. In addition, we conduct telephone interviews with previous coaching clients and other references.

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Your success matters to CoachLink!

Our Rating & Reviews section lets you read comments submitted by our clients about their specific experience with their CoachLink coach.

We also encourage our clients to participate in our coaching feedback program to ensure that you and all of the CoachLink clients are 100% satisfied with the services you receive.

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2. What types of services can I get from CoachLink professional coaches?

Coaching can assist individuals in every facet of their lives. Companies benefit from coaching in a variety of areas ranging from personnel issues and employee performance to strategic planning and new product/service development.

Click on the following links for a detailed description of the specific services and benefits you'll receive:

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3. How does CoachLink link me/my organization with the professional coach that matches my needs?

Finding the coach that's best for you is easy and free. Simply submit a brief description of your needs by answering a series of questions in our CoachLink interview form. Your answers help us understand your expectations and priorities. CoachLink then matches your specific needs with a select group of professional coaches with the defined skills that you need.

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4. Am I obligated to use CoachLink professionals?

No. We provide a list of coaches for you to interview. However, you are under no obligation to utilize their services.

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5. How do I know I'm getting the right Professional Coach?

CoachLink coaches are thoroughly screened before being invited to join our network. With our proprietary matching service, you can be confident that the referrals that you receive are the most qualified coaches available and that they have the education and expertise to meet your specific needs.. You can also use our Ratings & Reviews of specific coaches from others CoachLink clients to help decide which is the best coach for you. Our mission is to create a long lasting and rewarding link between you and the right professional coach.

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6. What cities does CoachLink service?

Our CoachLink professional coaches provide services in all major metropolitan areas in the U.S. and many also provide coaching services to clients overseas.

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About managing your relationship with a CoachLink coach

1. What happens after I submit my Coach request?

We provide your contact information to the three best-matched Coaches based on your selection criteria. In the request form you will be asked whether you wish to be contacted by these Coaches to discuss your specific requirements further or whether you want to contact them at your leisure.

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2. How do I select the right Coach to meet my needs?

We recommend a the following five step process to find the right Coach:

Identify clearly what you wish to accomplish with the help of a Coach. This step will help you determine the ideal experience and background your Coach should have. Be aware that it may make more sense to select a Coach with a different background than yours, because he or she is strong in the area in which you want to grow.
Rank the importance of attributes such as professional and personal experience, education, communication style, outlook on life and interests.
Conduct a telephone interview with each of the Coaches recommended by CoachLink. This will give you insight and provide you with an opportunity to experience the Coach firsthand and to get a feel for the Coach's style.
Ask questions about what matters most to you. Is the Coach a good listener? Does the Coach hear what you are saying, as well as what you are not communicating verbally? Does the Coach have experience in coaching others in the areas where you desire to expand? Ask the Coach if she or he can adapt her or his style to meet your needs. Do you prefer a more "passive" or "proactive" style in your interactions with the Coach? An experienced Coach should be able to flex her or his style to meet your needs.
Now, regardless of what a Coach looks like on paper, you want to make sure the chemistry is right. To be sure of this, you'll need to trust your intuition. How do you know if the chemistry is right? Well, you should be able to feel very excited about the prospect of working with your chosen Coach!

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3. How do I hire a CoachLink Coach?

CoachLink is a referral service. We provide you with the names and profiles of up to three coaches that meet your specific needs. We encourage you to personally interview each candidate. You select the coach and contract directly with them for their services.

CoachLink does not charge you a fee for utilizing our referral services. Our coach members pay us an annual fee to be included in our database.

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4. How do I know I am paying a competitive fee for coaching services?

Coaching fees vary according to the experience and specialty of the coach. On our interview form, we ask your desired price range and provide then you with a choice of coaches whose fees are within your range. We suggest that you request a bid/proposal prior to selecting a coach as well as a contract with the coach that you ultimately select. All fees and terms should be clearly stated on bids and contracts as well as the scope of services to be provided.

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5. What if I change my mind during an engagement and want to cancel a contract?

The decision to stop an engagement is between you and the coach. However, you should expect to pay for services provided up to that point. In the event of a cancellation, we ask that you return to the CoachLink website to close your engagement and complete your Ratings & Reviews survey.

At anytime during your coaching contract, we you can contact us to share your compliments, comments, or concerns with us.

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6. Will CoachLink remove a professional coach from its database upon receiving a customer complaint?

Your feedback is vital to the quality of service our coaches provide. However, as with any grievance process, we first evaluate both sides before making a final decision. Often, an unpleasant experience is the result of a simple misunderstanding between the two parties. However, if there is a negative trend against the professional Coach, we do reserve the right to remove a service professional from our network.

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7. What can I do to maintain the high level of service that CoachLink provides?

Complete the Ratings & Reviews form at the end of your engagement. This short survey provides great feedback for other consumers and also for professional coaches, so they can continue to offer exceptional value.

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About Assessments

1. How do I purchase a CoachLink assessment?

Once you've selected a CoachLink Coach, you will have the option of purchasing assessments through your coach. Simply, mention to your CoachLink Coach that you are interested the CoachLink assessments.

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2. What happens after I've purchased a CoachLink assessment?

Your CoachLink coach will provide you a special password.
You logon to a secure web site and enter the password provided by your CoachLink coach.
Follow the online instructions as indicated on the web site and complete your personalized assessment.
After you've completed the online assessment, you will automatically receive a copy of your personalized assessment via e-mail in Adobe Acrobat format.

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3. How long does it take to complete a CoachLink assessment?

Once you've logged onto the secure web site, the amount of time to complete an online assessment ranges from 10 minutes to 40 minutes.

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4. How much do the CoachLink assessments cost?

The cost of the assessments ranges from $30 to $150 per assessment.

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5. Are the CoachLink assessments validated (meaning--does the assessment measure what it says it measures)?

Yes, all of the CoachLink assessments have been validated, based on over 20 years of extensive research.

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6. What happens after I've purchased a CoachLink assessment?

Your CoachLink coach will provide you a special password.
You will log on to a secure website and enter the password provided by your CoachLink coach.
Follow the online instructions as indicated on the website and complete your personalized assessment
After you've completed the online assessment, you will automatically receive a copy of your personalized assessment via e-mail in adobe Acrobat format.
Your CoachLink coach will meet with you to review the assessment report and interpret the results.

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About the CoachLink website

1. What is "Refer A Friend"?

Refer A Friend is our equivalent to "word of mouth" referrals. We are committed to providing high quality, professional services to our clients and professional coaches alike. Refer A Friend is our way of making it easy for you to tell your friends about us.

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2. What is "Personal Link" and how do I use it?

My Account puts all your CoachLink information at your fingertips, including:

Up-to-the-minute account details
Verify and change your phone number and other Personal Info
Check your recent CoachLink referral requests
Check on your Client referral history
Make new coach requests

Using CoachLink is easy. Create and/or visit My Account today!

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3. What is Ratings & Reviews?

Ratings & Reviews is one of the most important services we offer to our clients. It includes feedback from CoachLink clients regarding their experiences with our coaches. For every coach engagement you start through CoachLink, you'll be asked to submit a Ratings & Reviews for each of the professional coaches you contact. These comments are placed on our website and are available to help other clients select the coach that is right for them. When you participate in our Ratings & Reviews program, you not only help other people make their choice, but you contribute to the overall quality of the services we offer.

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4. Why should I rate a Coach?

Ratings and Reviews are valuable tools for the rest of the CoachLink community. Your honest feedback helps shape a Coach's reputation and improve the quality of service on CoachLink.

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Additional Questions

If you need additional information, please drop us a note at customerservice@coachlink.net or call us at 800-880-2374.

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Email support

You can also submit a support request via email by filling out the following form. We'll typically respond to your question within 24 hours.

*First Name:
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*Email Address:	Type in the email address you would like us to respond to.
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OR Int'l Phone: (non-US)	/ x Ext.(optional) Country Code / City Code and Phone number / Ext. (Optional)
*Title:	Choose a title that briefly describes your request. This will help us respond to you more quickly.
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Testimonials

Articles

"Whom do you call when an executive is unbearable?"
-The New Yorker

"Male execs like female coaches"
-USA TODAY

"So You're a Player. Do you need a coach?"
-Fortune

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